Online References - Edit Order Details
Related topic(s):-
Shopping Orders | List Order & Batch Operations | Order Details
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Order Information | Customer Details | Item Details
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Edit Order Details

This page lets you edit every detail on an existing order. It can duplicate the order so that you split it. The page contains three forms:

Go Back:  To go back to the Order Details page, click on the value of the  "Current Order ID".

Duplicate:  Click to duplicate the current order into a new order. The system will allocate a next available Order ID for the new one. You then can click on the values of Duplicated / Original to toggle between the two orders.

Tip: When an order is partially fulfilled and the rest of the items are on the way, you can use the  feature to split them, change the order details, mark the first order as Shipped while the second order as Back Ordered (or anything you like). This saves your time on creating the new order from scratch.


The following sections describe how to edit the order details.

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Modify Order Information

This section lets you change the Overall Information regarding the order. Click on the drop-down list next to the "Find" button to select a field, then

Find:  Find the current value for the selected field from the database.

Update:  Click to update the new value to the database after making changes to the current value.

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Modify Customer Details

This section lets you change the Customer Information related to the order. Click on the drop-down list next to the "Find" button to select a field, then

Find:  Find the current value for the selected field from the database.

Update:  Click to update the new value to the database after making changes to the current value.

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Modify Item Details

This section lets you modify the item details in the order, including add / remove items.

You must first Click on the radio button in front of the item to which the change will apply,  click on the drop-down list next to the Find button to select a field, then

Find:  Find the current value for the selected field from the database.

Update:  Click to update the new value to the database after making changes to the current value.

Delete:  Remove the selected item permanently from the database. Use with extreme certainty.

Add: Add a new dummy item to the list of shopping item(s). You then can edit it to make it right.

Note: The program will try to automatically adjust the Sub Total information in the Order Information section to reflect the prices that you updated here, including the adjustment to the Tax(es). It does not try to adjust the Shipping Fee though. However, this adjustment is not guaranteed to be correct. You may need to carry out the changes manually under the Order Information section. 

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